[Hiring] Senior Client Service Associate, Executive Benefits Account Management @NFP

Role Description

The Account Manager position is an integral part of an eight-person team. The role is central within the organization and is responsible for managing relationships with corporate clients and overseeing internal operations among different functional groups.

The individual in this position will participate in company-wide projects that involve collaboration across departments. This is an excellent opportunity for someone seeking to contribute meaningfully to a growing business and gain valuable experience.

Success in this role requires:

• A proactive and results-driven mindset
• Strong interpersonal and communication skills
• The ability to collaborate effectively across teams
• Intellectual curiosity
• Adaptability in a dynamic environment
• Professional integrity

This is a full-time role with a standard schedule of Monday through Friday, 8:30 a.m. to 5:30 p.m. Eastern Time. The position is hybrid and based out of New York City. During the first three months of employment, the individual will be expected to work onsite up to three days per week for training. After this initial period, the ongoing onsite schedule will be determined at the manager’s discretion.

Please note: While the role is hybrid, we will also consider experienced candidates working fully remotely, following an Eastern Time Zone schedule.

Qualifications

• Attention to detail
• A high level of accountability and ownership of work
• Ability to work on a fast-paced team with specific deadlines
• Resourcefulness and ability to consult others to get a job done
• Strong ability to prioritize tasks and manage time
• A team-oriented, friendly collaborative attitude
• Access to a reliable, confidential, and interruption-free workspace
• Stable high-speed internet connection

Requirements

• Bachelor’s Degree
• 8-10 years Account Management or Customer Service experience
• Experience with executive benefits or individual disability insurance
• Life and Health Insurance License required

Benefits

• Competitive salary
• PTO & paid holidays
• 401(k) with match
• Exclusive discount programs
• Health & wellness programs
• Performance-based incentives