[Hiring] Seasonal Inbound Customer Service Representative @ACC PREMIERE

Role Description

We are seeking customer-focused, detail-oriented Remote Customer Service Agents to support a leading apparel brand. In this role, you will assist customers with:

• Placing orders
• Product inquiries
• Order tracking
• Issue resolution

This is a fast-paced, high-volume environment requiring strong communication skills, empathy, and problem-solving abilities. This is a seasonal position with the potential to transition into a permanent role. Candidates who consistently meet performance and attendance expectations may be considered for future opportunities within the organization.

Please note that if offered a subsequent position, schedule changes may apply, including the possibility of weekend or adjusted hours.

Qualifications

• Minimum of 2 years’ customer service experience in a call center environment
• Experience in eCommerce or retail apparel support
• Familiarity with order management systems (OMS) or CRM tools
• Experience handling high volume seasonal demand

Requirements

• Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction
• Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company
• Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients
• Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise

Benefits

• Health, dental, vision, and life insurance
• 401(k)
• Daily Pay
• Employee assistance program
• Gym membership subsidy
• Referral Program