[Hiring] Scheduling Specialist Associate @Ensemble Health Partners

Role Description

The Scheduling Specialist is responsible for performing scheduling duties for Diagnostic Services patients. Scheduling Specialists are to perform these functions while meeting the mission and of Ensemble Health Partners and all regulatory compliance requirements. They will work within the policies and processes as they are being performed across the entire organization.

This position pays between $15.75-20.90/hour based on experience.

Job Responsibilities:

• Scheduling and pre-registering patients for the appropriate procedures based on physician's orders.
• Selecting accurate medical records for patient safety.
• Providing proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information, while providing excellent customer service.
• Point of Service collections and financial counseling functions as appropriate.
• Other job-related duties as required by their supervisor, subject to reasonable accommodation.

Qualifications

• High School Diploma, GED, or Equivalent Experience.
• Certified Revenue Cycle Representative (CRCR) required within 9 months of hire.
• 1-3 years' work experience.
• 2 years’ experience in a healthcare-related position.
• Experience working with insurance companies and/or pre-authorizations required.
• Patient Access experience with managed care/insurance.
• Formal typist with a minimum of 35 WPM.
• Intermediate proficiency in MS applications (Word, Excel & PowerPoint).
• Experience with multiple computer systems and use of dual screens.
• Able to multitask and work individually while applying critical thinking skills.
• Customer Service experience highly preferred.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Professional development investment, including earning a professional certification relevant to their field and tuition reimbursement.
• Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Company Description

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Awards:

• Five-time winner of “Best in KLAS” 2020-2022, 2024-2025.
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024.
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024.
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024.
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023.
• Energage Top Workplaces USA 2022-2024.
• Fortune Media Best Workplaces in Healthcare 2024.
• Monster Top Workplace for Remote Work 2024.
• Great Place to Work certified 2023-2024.