[Hiring] Sales & Service Cruise Specialist @Hellosunshinetravels

Role Description

Are you passionate about cruising and helping others plan unforgettable getaways? We are seeking a driven and service-oriented Cruise Vacation Consultant to join our growing travel team. In this role, you'll assist clients in designing their perfect cruise vacations from choosing the right itinerary to securing onboard experiences. If you love talking travel and providing top-tier service, this opportunity is for you!

• Guide clients through cruise options, destinations, and packages to create tailored vacation experiences.
• Assist with bookings, modifications, and cancellations while adhering to vendor and company policies.
• Provide detailed information on cruise lines, ships, ports of call, excursions, and travel requirements.
• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Ensure a seamless client experience from initial inquiry to post-cruise follow-up.
• Maintain accurate records of interactions, quotes, and confirmed bookings.
• Stay up to date with cruise industry trends, promotions, and partner offers.
• Collaborate with internal team members to enhance overall client satisfaction.

Qualifications

• Must be at least 18 years of age and reside in the United States.
• Previous experience in travel sales, hospitality, or customer service (cruise experience is a plus).
• Excellent communication and interpersonal skills.
• Self-motivated with the ability to manage multiple clients and deadlines.
• Tech-savvy and comfortable using booking platforms and CRM tools.
• Strong attention to detail and a problem-solving mindset.

Benefits

• Access to industry-leading cruise vendors and exclusive travel perks.
• Ongoing training and mentorship in the travel and cruise industry.
• Flexible, remote work environment with unlimited earning potential.
• Supportive team culture focused on collaboration and growth.