[Hiring] REMOTE PERSONAL MANAGER - CONNECTA - DT - PERSONAL - INDIVIDUAL CONTRIBUTOR @CAIXABANK S.A.

Role Description

Figure of specialized manager who is responsible for meeting the needs of customers through remote channels, relying on the technological capabilities of the entity. They provide specialized advice on products and manage contracting digitally.

Qualifications

• HARD SKILLS
• COMMERCIAL SYSTEMATICS
• CUSTOMER RELATIONSHIP MODEL
• INDIVIDUAL BANKING PRODUCTS AND SERVICES
• PRODUCT COMBINATION-BASED SALES
• COMMERCIAL MANAGEMENT AND CLIENT PORTFOLIO
• OMNICHANNEL CUSTOMER SERVICE
• CLOSING DIGITAL SALES
• DIGITAL CUSTOMER ONBOARDING AND ENROLLMENT
• CREDIT RISK
• ANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIES
• COMMERCIAL TOOLS
• COMMERCIAL CONSULTING
• AI LITERACY

Requirements

• SOFT SKILLS
• ALLIANCES – COLLABORATION AND TRANSVERSALITY
• ALLIANCES – COMMUNICATION
• ALLIANCES – INFLUENCE
• ALLIANCES – CUSTOMER ORIENTATION
• HUMANISM – COMMUNICATION AND EMPATHY
• HUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP
• ANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENT
• EMPOWERMENT – FOCUS ON RESULTS
• DIVERSITY – PROMOTING DIVERSITY

Company Description