[Hiring] Remote Customer Service Manager @Lisa Russel

Role Description

Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We’re looking for service-driven leaders to join our team as Remote Customer Service Managers in a fully remote environment.

This opportunity is ideal for individuals who value people, collaboration, and balance. You’ll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career—without sacrificing your personal life.

In this leadership role, you will:

• Guide service professionals
• Strengthen client relationships
• Help foster a positive, performance-driven team culture

Qualifications

• Strong commitment to delivering exceptional customer service
• Excellent communication and interpersonal skills
• Ability to lead, motivate, and inspire a team
• Growth mindset with a focus on continuous improvement
• Strong time management and ability to maintain work-life balance

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Annual incentive trips recognizing top performers
• Medical insurance reimbursement program
• Leadership and skills training focused on communication, management, and team development
• Supportive & Inclusive Environment
• Mentorship & Leadership Development
• Union-Backed Support

Company Description

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.