[Hiring] Remote Appointment Setter / Phone Booker @AIL

Role Description

As a Remote Appointment Setter / Phone Booker, you'll be one of the first points of contact for prospective candidates and play an important role in creating a professional, positive applicant experience.

• Make outbound calls to candidates who have already expressed interest in available career opportunities.
• Introduce yourself professionally and confirm candidate interest.
• Answer basic questions regarding the interview and scheduling process.
• Encourage interested candidates to complete the appropriate next step.
• Follow up consistently with candidates who have not yet scheduled.
• Reconnect with candidates who missed an appointment.
• Assist candidates who need to reschedule.
• Maintain professional and friendly communication throughout the process.

Your primary responsibility is to connect with interested candidates and get qualified appointments scheduled.

• Schedule interviews using our online calendar system.
• Confirm interview dates and times.
• Assist candidates with scheduling links when necessary.
• Send or coordinate appointment confirmations and reminders.
• Follow up with candidates before scheduled appointments.
• Help reduce cancellations and missed interviews.
• Reschedule candidates when appropriate.
• Maintain an organized and productive interview calendar.

• Maintain accurate candidate notes.
• Update applicant records and scheduling status.
• Track candidate communication and follow-up.
• Communicate through phone, email, and text when appropriate.
• Use online recruiting and scheduling systems.
• Collaborate with recruiters and hiring managers.
• Help identify candidates who require additional outreach.
• Keep the interview pipeline moving efficiently.

This is an outbound phone position, so candidates should be comfortable making calls throughout the workday. You'll primarily connect with warm candidate leads—individuals who have already applied, responded to a recruiting opportunity, or expressed interest in learning more about available positions.

Qualifications

• Friendly, confident, and professional on the phone.
• Comfortable making a high volume of outbound calls.
• An excellent verbal communicator.
• Comfortable speaking with different personalities.
• Organized and detail-oriented.
• Dependable with strong follow-through.
• Able to manage multiple conversations and appointments.
• Self-motivated and productive while working remotely.
• Comfortable working toward appointment and activity goals.
• Able to manage your time effectively.
• Comfortable learning new technology.
• Positive and receptive to coaching.
• Able to work independently while contributing to a team.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the United States.
• Be physically located within the United States.
• Have access to a reliable computer or laptop.
• Maintain reliable high-speed internet.
• Have a reliable phone or headset setup.
• Maintain a quiet, professional workspace for outbound calls.
• Be comfortable making a high volume of phone calls.
• Be comfortable using Zoom and online calendar systems.
• Be comfortable communicating through phone, email, and text.
• Have basic computer skills and the ability to learn web-based recruiting technology.

Benefits

• 100% Remote / Work From Home.
• Flexible Scheduling.
• Comprehensive Training & Ongoing Support.
• Career Growth Opportunities.