[Hiring] Registration Specialist @Maritz

Role Description

To function as primary client pre-registration consultant to develop effective web and technology solutions. Manages the overall coordination and execution of registration components within the constraints of project costs, time and scope.

• Serve as the main point of contact for client registration needs and manage a portfolio of accounts independently.
• Test registration websites and internal applications for functionality, accuracy, and quality control.
• Collaborate with internal teams to gather client requirements and deliver specifications to IT for website builds.
• Provide customer service support, including data entry instructions, financial processing details, and production scheduling for tickets and credentials.
• Prepare onsite service requirements, participate in project team meetings, and support onsite execution as needed.
• Apply process improvement and project management principles, maintain documentation, track expenses, and provide weekly status updates.

Qualifications

• College degree or equivalent work experience (Business or Hospitality preferred).
• 1+ years of registration experience (Maritz Registration or association registration experience).
• Strong analytical, troubleshooting, and problem‑solving skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Professional written and verbal communication skills.
• Strong customer service skills with the ability to multitask.
• Basic understanding of HTML.

Requirements

• Experience supporting onsite events or client meetings (Nice to Have).
• Familiarity with credential or ticket production processes (Nice to Have).
• Prior experience working cross‑functionally with IT, Housing, Project Management, or Onsite Services teams (Nice to Have).

Benefits

• Comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

Working Logistics & Things You Should Know

• This is a Remote role.
• Travel required: 10–15% for onsite events and client meetings.
• This position operates on CST.