[Hiring] Registration Referral Specialist @Harris & Harris

Role Description

The Registration Referral Specialist maintains ongoing tracking and appropriate documentation on referrals to ensure accuracy in patient records, and adherence to patient compliance and safety.

Schedule:

• Must be available 7:30am to 6:30pm Monday through Friday

Location:

• Work From Home in the domestic United States

Salary:

• $14-19/hour, dependent on experience

Qualifications

• Minimum High School diploma or equivalent required.
• Ability to communicate clearly and briefly, utilizing proper grammar and telephone etiquette.
• Prior PC and keyboard knowledge is required.
• Ability to work in a fast-paced environment.
• Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is required.
• Exceptional customer service skills consisting of verbal and written communication.
• Ability to converse and respond to common inquiries from consumers and members of the general public.
• Ability to write business-related documents such as letters, emails and other business correspondence as needed.
• Analytical and problem-solving skills.
• Strong individual work ethic possessing the ability to work within a team; highly driven, self-starter with the ability to work independently as well as contribute to a team environment.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Requirements

• Ensure that referrals are addressed in a timely manner.
• Navigate in client systems and other insurance websites.
• Using the client system, find orders for Radiology scans (such as CT’s, MRI’s and PET scans).
• Initiate authorization requests for scans via web, fax, or phone calls to insurance companies.
• Answer clinical questions about the patient’s condition in order to obtain the authorization prior to the date of service.
• Communicate with the doctor in a professional manner in cases where the company needs additional information about the patient.
• Establish and maintain relationships with identified service providers.
• Be the system navigator and point of contact for patients and families having direct access for asking questions and raising concerns.
• Assemble information concerning patient's clinical background and referral needs.

Benefits

• Medical, Dental, and Vision insurances from premium providers.
• 401K with matching.
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance.
• Tuition Reimbursement.
• Paid Time Off, Wellness Days, and Paid Holidays.
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.