[Hiring] Receptionist @Savvital

Role Description

As a Remote Receptionist dedicatedly paired with one of our high-growth international clients, you will be the virtual face and voice of their business. This is a critical, client-facing role that directly shapes the first impression for their clients, partners, and team members.

We are looking for a highly polished, friendly, and exceptionally organized professional who can manage communications, coordinate scheduling, and provide seamless administrative support to keep their operations running smoothly. While this is a fully remote role, you will collaborate closely with their internal teams to ensure clients receive exceptional service every step of the way.

What You'll Be Doing

• Virtual Call Routing: Answer and direct incoming calls in a highly courteous, professional, and welcoming manner.
• Inquiry Management: Monitor and respond to emails and online inquiries promptly, professionally, and efficiently.
• Calendar Coordination: Schedule appointments and actively manage calendars and meeting room slots for staff as needed.
• Client Advisory Support: Provide general information about the company, products, or services to clients and customers with complete clarity.
• Record Management: Maintain accurate, real-time records of client interactions and update database information in the CRM system.
• Administrative Assistance: Help with light administrative tasks including data entry, document preparation, and system organizing.
• Office Procurement Support: Coordinate and manage the virtual ordering of office supplies and administrative essentials.
• Meeting Coordination: Handle local coordination tasks such as placing lunch orders for scheduled on-site team meetings.
• Internal Collaboration: Communicate effectively with internal teams and departments to ensure overall operational harmony.

Qualifications

• Proven experience in a receptionist, customer service, or administrative support role is required.
• Bachelor's Degree required.
• Flawless verbal and written communication skills in English with a highly polite and confident speaking voice.
• Ability to work independently, stay productive, and maintain high motivation in a virtual environment.
• Strong multitasking abilities with the capacity to prioritize overlapping deadlines under pressure.
• Comfortable navigating technology, including virtual phone systems, email platforms, scheduling software, and video conferencing tools.
• Prior experience working with CRM systems or customer service platforms is highly preferred.
• A high level of professional maturity and the ability to handle sensitive, confidential client information with absolute discretion.

Requirements

• Punctuality, attendance consistency, and availability during shift hours.
• Call routing accuracy, response speeds, and message clarity.
• Client satisfaction ratings and positive feedback.
• Accuracy and completeness of data updated within CRM systems.
• General responsiveness and coordination support with internal departments.

Benefits

• Market Competitive Base Salary.
• Premium Internet, Electricity, and Wellbeing allowances.
• Performance Bonuses based on individual performance and task execution targets.
• Performance-based increments for annual growth.