[Hiring] Rebate Admin Customer Success Partner @Evio Overview Evio

Role Description

Evio is seeking a Rebate Admin Client Success Partner to manage the day-to-day client facing needs of Evio’s medical rebate administration operations activities. This teammate is responsible for championing client priorities across multiple organizations in support of the administration and execution of Evio’s pharmaceutical manufacturer contracting and administration arrangement.

You’ll serve as a primary operational partner, ensuring rebate programs run smoothly from end to end, while keeping client needs front and center. This role ensures accurate rebate eligibility, invoicing, reconciliation, and reporting while maintaining compliance with contractual terms and regulatory requirements.

This position blends commitment to client success with operational execution of Evio’s rebate administration platform. You’ll resolve issues and improve processes to drive accuracy, transparency, and financial outcomes. Your work directly supports better access, cost management, and overall experience for high-cost medications.

This position will report to Evio's Pharmaceutical Contracts Operations Lead.

Qualifications

• Bachelor’s degree in business, finance, healthcare administration, or related field
• 5+ years of experience in healthcare operations, with direct experience in:
  • Rebates (medical or pharmacy benefit)
  • Client account management and/or client success support role
• Strong understanding of rebate processes, contract language, and financial reconciliation
• Advanced Excel/data analysis skills; experience with large datasets
• Ability to manage complex workflows, deadlines, and cross-functional stakeholders

Requirements

• Experience with medical benefit drug rebates (ex. buy-and-bill, J-code drugs, specialty therapeutics)
• Experience working at or partnering with a PBM, health plan, or specialty pharmacy
• Familiarity with value-based or outcomes-based rebate arrangements
• Experience working with medical claims data and healthcare analytics tools
• Knowledge of regulatory and compliance requirements (e.g., CMS, Medicaid, commercial contracts)

Benefits

• Great Health Insurance: The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match: Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits.
• Time Off: Flexible vacation policy with no minimum or maximum amount of vacation allowed per year.
• Parental Leave: Generous paid leave for new parents (includes birth and non-birth parents).