[Hiring] Provider Enrollment Agent @Gainwell Technologies LLC

Role Description

Process cases submitted by providers for enrollment into the program.

• Review and process requests submitted by providers to update their information.
• Communicate with providers through email and internal software systems, with occasional phone communication as needed.
• Collaborate closely with team members to move provider requests through various stages of processing and quality assurance reviews.
• Deliver exceptional customer service internally, to providers, and to clients.

Qualifications

• Customer service experience is preferred, but not required.
• A background in credentialing is considered a plus, but is not required.
• Experience working with provider offices or healthcare institutions is highly desirable, but not required.
• Kindness, empathy, collaboration, and teamwork are essential to our culture and the work we do.

Requirements

• Shifts are scheduled between 5:00 AM and 8:00 PM EST.
• Employees will have the option to work either four 10-hour shifts or an 8-hour shift within those operating hours.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Variety of leadership and technical development academies to help build your skills and capabilities.