[Hiring] Program Specialist 2 @State of Washington

Role Description

The Attorney General’s Office is recruiting for a permanent full-time Program Specialist 2 in the Consumer Protection Division, Consumer Services Unit. This position is located in Seattle, Washington, and is represented by the Washington Federation of State Employees (WFSE).

• Program Specialist 2 Salary range (42): $45,024 - $60,132 (Effective 7/1/2025)
• $45,924 - $61,332 (Effective 7/1/2026)
• The base pay offered will take into account internal equity and may vary depending on the preferred candidate’s job-related knowledge, skills, and experience.
• Stipends may apply based on position requirements:
• 5% King County Location Pay stipend for Seattle office location.
• 5% Dual Language Requirement Pay stipend for positions requiring dual language skills.
• The AGO provides a workplace that promotes work-life balance and offers professional development and growth opportunities.

Qualifications

• Bachelor’s degree or equivalent education/experience.
• Applicable experience through previous customer service industry work, such as:
• High volume call center
• Retail
• Hospitality
• Receptionist

Requirements

• Customer service driven with excellent analytical and communication skills.
• Employs problem-solving skills and demonstrates high attention to detail.
• May provide services and information in languages other than English.

Benefits

• Medical/Dental/Vision for employees & dependent(s).
• Vacation, Sick, and Other Leave.
• 11 Paid Holidays per year.
• Public Employees Retirement System (PERS) plans.
• Life Insurance.
• Dependent Care Assistance.
• Flexible Spending Accounts.
• Public Service Loan Forgiveness.
• Tuition Waiver.
• Deferred Compensation.
• Employee Recognition Leave.
• Flexible schedules and part-time/hybrid telework options.
• A Wellness Program, Infants in the Workplace Program, and Employee Assistance Program.
• Numerous employee-driven affinity groups.