[Hiring] Professional Services Engineer @Airtable

Role Description

Join Airtable as a Professional Services Engineer and play a pivotal role in delivering complex, high-impact solutions for our largest enterprise customers. You’ll work at the intersection of technology and customer success, supporting technical integrations, migrations, and advanced AI deployments.

• Deliver technical components of post-sales services engagements, including integrations, competitor migrations, custom interfaces, and SSO/SCIM implementations
• Support complex AI deployments and leverage AI tools to accelerate project delivery
• Enable internal and partner teams on technical concepts, features, and best practices
• Collaborate with sales and solution architects in pre-sales conversations to secure technical wins with key accounts
• Drive customer business outcomes, balancing utilization, project delivery efficiency, and striving for strong CSAT results
• Work as part of project delivery teams and co-deliver with partner teams for enterprise customers

Qualifications

• Experienced in post-sales SaaS implementation or customer success, ideally with enterprise customers
• Skilled in web development (React), scripting (Python, JavaScript, etc.), and/or SSO/SCIM implementation
• Familiar with AI tools (e.g., Claude Code, Cursor) or eager to learn and apply new technologies
• Strong consultative and customer-facing skills, with a track record of delivering successful technical projects
• Demonstrated ability to learn new skills independently and a curiosity to explore emerging technologies
• Collaborative team player with experience in project delivery or partner co-delivery environments

Benefits

• Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience
• Opportunity to receive benefits, restricted stock units, and may include incentive compensation

Compensation

• For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $170,000 — $221,500 USD
• For all other work locations (including remote), the on-target earnings range for this role is: $153,000 — $199,800 USD