[Hiring] Processing assistant @Cascade Financial Services

Role Description

Serve the American Dream Through Attainable Home Ownership.

As the Processing Assistant, you are responsible to assist the Senior Loan Processors in gathering and organizing information for the loan file. Make timely follow-up calls to quickly compile accurate file information.

• Assisting the Senior Processor
• Order services needed and as directed by Sr. Processor for file packaging.
• Following-up continually on all requested items, and working in an efficient manner.
• Customer service: Working with vendors, AMC’s, title companies, banks, etc. to gather the necessary information for a complete loan file.
• Ensuring accuracy and completeness of loan documentation necessary for loan approval and closing.
• Ordering Appraisals based on mortgage channel.
• Researching the information through various websites.
• Progressing through phase training to advance to Loan Processor as positions open.
• Assisting with other duties as necessary.

Qualifications

• 2+ years in an administrative or customer service position.
• Must be computer literate including email, typing, managing multiple monitors, searching the internet, recognizing internet connectivity issues due to remote position, setting up user names and passwords, working with multiple software at a time (Outlook, Excel, Word, etc).
• Experience in a high-pressure, fast-paced work environment.
• Knowledge of mortgage or banking practices a plus, but not required.
• Working knowledge of Microsoft Office, specifically Word and Excel.
• Excellent listening, organizational, and time management skills, and ability to learn quickly.
• Ability to interpret and make conclusions based on available information.
• Willingness to travel to our corporate office in Chandler, AZ up to 1x per year.

Benefits

• Medical
• Dental
• Vision
• Life
• 401K match
• PTO
• Sick Time
• 10 Paid Holidays
• Remote work opportunities

Company Description

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S (Teamwork, Integrity, Excellence, and Service).

We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.