[Hiring] Polish-Speaking Customer Support Specialist @Dila Recruitment

Role Description

• Providing support to customers through phone conversations, chat, and email correspondence
• Following up on support tickets/cases to guarantee timely, high-quality closures
• Upholding superior customer experience standards while representing a major international brand
• Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders
• Actively contributing to achieving client-specified goals and company performance objectives

Qualifications

• Fluency in Polish (C1/native preferred)
• Very good English at B2 level or above
• Outstanding interpersonal and problem-solving skills with a customer-first mindset
• Comfortable with technology, computers, and multiple software platforms
• Resourceful individual capable of handling various tasks simultaneously
• Positive, collaborative team player suited to a high-volume, evolving environment

Benefits

• Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support
• Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200%
• Healthcare benefits package plus various employee perks and discounts
• Professional, certified training program
• Clear advancement opportunities and personal development
• Engaging social events and community responsibility projects
• Free Greek language courses online

Company Description