[Hiring] Polish-Speaking Customer Experts for an Electronics Company @Mercier Consultancy Group

Role Description

Mercier Consultancy MD is looking for dedicated Polish-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will deliver exceptional customer service and technical support to Polish-speaking customers, ensuring their inquiries and issues are handled efficiently and professionally.

• Provide high-quality customer support to Polish-speaking clients via phone, email, and chat regarding electronic products, services, and technical issues.
• Assist customers with troubleshooting, product information, installations, and warranty claims.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with technical and sales teams to resolve customer problems effectively.
• Stay updated on the latest product developments and company policies to provide accurate information.
• Contribute to continuous improvement efforts to enhance customer service quality.

Qualifications

• Fluency in Polish (spoken and written) is essential; good English skills are a plus.
• Experience in customer service or technical support, preferably in the electronics sector.
• Excellent communication, problem-solving skills, and a customer-focused attitude.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks.
• Familiarity with CRM software and digital communication tools.
• Willingness to relocate and work in Greece.
• Strong organizational skills and attention to detail.

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More...