[Hiring] Physician Dispensing Support Representative @Cardinal Health

Role Description

The main responsibilities of the Pharmacy Dispensing Support Representative (Account Management) are to ensure a timely, efficient launch of new IODs/pharmacies and provide daily ongoing support.

Responsibilities

• Daily Functions
  • Schedule initial call with practice to review initial IOD (in-office dispensary) documentation
  • Initiate & complete credentialing process for in-office dispensaries/pharmacies
  • Install software and network printers for practices
  • Ensure all required paperwork has been completed including but not limited to declarations, e-prescribing, and cardfinder forms
  • Training calls with practices after practices have identified patients
  • Track practice throughout entire implementation process, keeping them motivated and engaged
• Weekly & Monthly Functions
  • Follow up with training on pending IODs
  • Verify MSM is communicating with site servers
  • Follow up with newly launched and low performing IODs to ensure enhanced performance
  • Setup custom reports per customer request
  • Monitor PSAO communications for credentialing and follow up with members on outstanding documentation
  • Ongoing support and training for members
• As Needed Functions
  • Assist with follow up on insurance applications
  • Review EOBs
  • Follow up with pending IODs for their initial documentation to complete NCPDP and payer apps

Qualifications

• Ideally targeting individuals with a background in pharmacy (retail pharmacy or Pharmacy Tech experience a strong preference)
• Experience working within a Physician Office Dispensary or Medically Integrated Dispensary (ideally within Rheum, Oncology, GI, Urology), a plus but not required
• Competent in Microsoft Office applications and video conferencing
• Excellent organizational skills and attention to detail
• Flexible and self-disciplined scheduling
• Strong interpersonal skills related to teamwork, collaboration, and customer service
• Ability to travel up to 15%

Requirements

• Anticipated Pay Range: $68,500 - $82,000
• Bonus Eligible: No

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs