[Hiring] Phone Booker / Appointment Scheduler @AIL

Role Description

We're looking for a motivated, organized, and people-focused Remote Phone Booker / Appointment Scheduler to help support our growing recruiting team. In this role, you'll connect with prospective candidates who have already expressed interest in our career opportunities, confirm their interest, schedule appointments, follow up when needed, and help create a positive experience from the very first conversation.

If you're confident on the phone, great at staying organized, and enjoy connecting people with opportunities, this could be an excellent fit. No previous recruiting or appointment-setting experience is required—training is provided.

What You'll Do

• Make outbound calls to warm candidates who have already applied or expressed interest.
• Introduce yourself and create a friendly, professional first impression.
• Confirm candidate interest in learning more about the opportunity.
• Schedule candidates using our online calendar system.
• Assist candidates with selecting available interview times.
• Confirm upcoming appointments.
• Follow up with candidates who missed previous appointments.
• Help candidates reschedule when necessary.
• Answer basic questions regarding the interview and scheduling process.
• Maintain accurate notes from candidate conversations.
• Record call outcomes and appointment status.
• Update candidate information within our recruiting system.
• Track scheduled, confirmed, missed, and rescheduled appointments.
• Communicate through phone, email, and text when appropriate.
• Maintain organized follow-up lists.
• Collaborate with recruiters and hiring managers.
• Help keep the interview and recruiting pipeline moving efficiently.

Who We're Looking For

• Have excellent verbal communication skills.
• Sound friendly, confident, and professional on the phone.
• Are comfortable making a high volume of outbound calls.
• Enjoy talking with different people throughout the day.
• Are organized and detail-oriented.
• Follow through consistently.
• Can work independently without constant supervision.
• Manage your time effectively.
• Are comfortable working toward daily activity and appointment goals.
• Learn new technology quickly.
• Maintain accurate notes and records.
• Have a positive, professional attitude.
• Are dependable and accountable.
• Are coachable and open to feedback.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the United States.
• Be physically located within the United States.
• Have a reliable computer or laptop.
• Maintain reliable high-speed internet.
• Have a working microphone/headset.
• Maintain a quiet environment for phone calls.
• Be comfortable making frequent outbound calls.
• Be comfortable learning web-based technology.
• Maintain professional communication with candidates.
• Be reliable and consistent with follow-up.

Benefits

• 100% Remote / Work From Home.
• Warm Candidate Leads – No Random Cold Calling.
• Flexible Scheduling.
• Training & Ongoing Coaching.
• Entry-Level Friendly.
• Recruiting & Career Growth Opportunities.

Opportunity to Grow

For strong performers interested in expanding their responsibilities, this position can provide valuable experience and potential growth into areas such as:

• Phone Booker → Candidate Coordinator → Recruiting Support → Recruiter → Team Leadership.

Why You'll Love Working With Us

You'll be part of a supportive, growth-focused recruiting environment where your work directly contributes to the team's success. Every appointment you schedule helps:

• Connect candidates with potential career opportunities.
• Keep our recruiting pipeline moving.
• Improve candidate communication and follow-up.
• Reduce missed interviews.
• Support recruiters and hiring managers.
• Help qualified individuals take the next step toward a new career.

Ready to Get Started?

If you're motivated, reliable, organized, comfortable talking on the phone, and ready to help our recruiting team grow, we'd love to hear from you. Apply today with your updated resume to be considered for our Remote Phone Booker / Appointment Scheduler position.