[Hiring] Pharmacy Technician - Triage @Tarrytown Expocare LLC

Role Description

As a Triage Technician, you will be licensed as a pharmacy technician who will use their customer service skills to manage incoming phone calls to de-escalate and troubleshoot issues for customers.

Great New Hybrid Career Opportunity in Long-Term Care Pharmacy!

Now Hiring – Pharmacy Technician for our Triage Team

Hours: Monday-Friday 7am-6pm CST (8-hour shifts)

Location: Fully Remote

Type: Full-time Permanent

Qualifications

• Minimum one year experience in a retail or long-term care pharmacy; 3+ years preferred
• Current Texas State Board of Pharmacy Technician License
• Experience with FrameworkLTC and DocuTrack software preferred
• Excellent phone and written communication skills
• Customer Service attitude
• Positive personality who easily builds rapport through the phone/email
• Proficient with Microsoft Office Suite or related software
• Ability to multitask and prioritize responsibilities
• Ability to function well in a high-paced and at times stressful environment
• Understands basic pharmacy language to interpret prescriptions
• Can perform pharmacy calculations

Requirements

• Build and maintain relationships with nurses, physicians, and caregivers
• Manage incoming phone calls and emails
• De-escalate and troubleshoot issues for customers
• Update consumer profiles and medication administration records
• Process prescription refills
• Submit electronic insurance claims and work rejections
• Work with prescribers to clarify prescriptions and obtain refill approvals

Benefits

• Competitive compensation
• Comprehensive healthcare benefits
• 401(k) retirement plan with company matching
• Paid time off
• Paid Holidays
• A closed-door pharmacy work environment
• Opportunities to advance and grow your career
• And More!

Company Description

Tarrytown Expocare Pharmacy – We are a long-term care pharmacy that provides specialized care for individuals with intellectual and developmental disabilities throughout the United States. We have been providing long-term care pharmacy services since 2007, but we originated as part of our independent retail pharmacy, Tarrytown Pharmacy, which has been serving the local community since 1941. Through our dedication to provide excellence to our customers, we have grown from a small independent pharmacy to a multi-state long-term care pharmacy solution.