[Hiring] Pharmacy Support Center Representative @Wegmans Food Markets

Role Description

This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.

This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of:

• 8:30am-9pm Monday through Friday
• 8:30am-6pm Saturday
• 8:30am-5pm Sunday

What will I do?

• Able to answer a high volume of incoming calls; assist customers by answering any questions
• Communicate with internal customers (store pharmacies) regarding customer information/orders
• Meet individual goals and team averages for number of calls per hour and talk time per call
• Able to multi-task and complete work efficiently and effectively
• Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Qualifications

• Ability to work in a fast-paced environment
• Systems aptitude, data entry and multitasking skills

Requirements

• 1 or more years of pharmacy technician experience
• Call center experience
• Medical or insurance experience
• Proficiency with EnterpriseRx

Benefits

• Opportunities to grow
• Flexible scheduling
• Incredible benefits
• Experience of working for a reputable company