[Hiring] Patient Scheduling Coordinator @Graham Healthcare Group

Role Description

Homecare Homebase (HCHB) experience is required for this position.

Graham Healthcare Group is hiring a Patient Services Coordinator to join our dynamic team! The Patient Services Coordinator is responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. In addition, the patient services coordinator will accumulate admissions/intake information and communicate with CFSS for possible staffing needs and concerns. This position can work remotely depending on location.

Patient Services Coordinator Responsibilities:

• Works within the HCHB workflow structure as directed
• Compile the daily schedules of clinical staff.
• With the direction of the Assistant Clinical Manager, assigns POD clinicians to patients.
• Assists POD personnel in care coordination of patient/client services. Serves as a liaison between the field staff, patients/clients, and POD personnel.
• Communicates with CFSS when order approval is holding scheduling
• Completes all tasks/workflow daily, communicates with ACM regarding any workflow unable to be processed prior to the end of the shift.
• Process appropriately all visits that have been sent back from clinicians.
• Weekend rotation as needed

Qualifications

• Associate’s degree Preferred.
• At least one (1) year of experience in home health preferred.
• At least one (1) year of experience in a customer service capacity.
• Proficient in Microsoft Office suite.
• Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
• Previous Home Health experience preferred.

Requirements

• Compensation: $20.00 - $24.00
• Hour: Monday - Friday, 8AM - 5PM, EST or CST
• Medical Benefits: Health, Vision, & Dental
• Retirement: 401K & Pension w/ 4% employer contribution
• PTO: 15 Days

Benefits

• Competitive Pay: With opportunity for advancement
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Retirement: Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
• Benefits may vary based on your employment status.