[Hiring] Patient Registration Representative @R1 RCM

Role Description

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.

• Interacts with client hospital patients via telephone using appropriate scripting to ensure the patient’s medical record is current.
• Accurate entry of information electronically.
• Initiates contact with insurance companies via website, fax, or telephone using appropriate scripting to ensure the required level of benefit and pre-certification/authorization requirements are obtained.
• Provides excellent customer service to all patients while working through patient-raised issues and recommends appropriate solutions.
• Mentorship of new hires.
• Leads the local R1 Entri team in completing assigned responsibilities for the work area.
• Remain sitting, standing, or walking for periods of time to perform work on a computer, telephone, or other equipment.
• Provide excellent customer service skills.
• Exhibiting good oral and written communication.
• Ability to accurately input information electronically.

Qualifications

• High School - Equivalent experience will be considered
• Minimum of 2 years of experience

Requirements

• Not Specified

Benefits

• Competitive benefits package

Physical Demands

• Sitting
• Standing
• Extended Computer Usage
• Walking

Work Environment

• Well-lit
• Remote
• Noise Level - Quiet
• Climate Controlled

Company Description

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com