[Hiring] Patient Financial Representative @Professional Credit Service

Role Description

As a Patient Advocate, you have an opportunity to join our dynamic team, utilize cutting edge technologies, provide empathetic and caring customer service to patients, helping not just communities at large but also the health systems we all rely on— and you’ll do it all while earning certification as a revenue cycle healthcare professional!

• Set up acceptable payment arrangements on current self-pay balances.
• Handle inbound and outbound calls, data entry, and update account information.
• Help patients by answering basic medical billing and insurance questions.
• Follow up on outstanding insurance claims by utilizing various insurance websites.
• Learn and utilize several healthcare database programs.
• Focus on problem resolution.
• Use strong analytical skills and ability to multi-task and manage a high volume of calls.
• Exercise excellent communication skills with a professional speaking voice.

Qualifications

• High School Diploma/GED or equivalent.
• Full-Time, 40 hours per week, working Monday – Friday, hours are between 8:00 am – 5:00 pm PST.
• On the job training in a fast-paced, patient-focused environment.

Requirements

• Problem-solving skills.
• Enjoy helping people.

Benefits

• Earn certification as a revenue cycle healthcare professional.