[Hiring] Patient Access Specialist- Call Center @St. Elizabeth Healthcare

Role Description

Reports to the Patient Access Manager or Clinical Patient Access Manager, the Patient Access Specialist II is primarily responsible for successfully managing large amounts of inbound and outbound calls. The Patient Access Specialist II ensures all pertinent medical information and care needs for patients are identified, documented, and communicated to the provider. Collection of accurate demographic and insurance information from patients is equally important to facilitate a successful patient revenue cycle. Based on the operations, this position may be responsible for a variety of duties, including:

• Collecting and handling payments
• Providing customer service
• Entering accurate and thorough data into EMR
• Test scheduling
• Referral processing
• Other duties as assigned

Qualifications

• Minimum: High School Diploma/G.E.D.
• Desired: Medical Office Experience

Requirements

• Less than 3 years of experience in a medical practice, customer service, or revenue cycle department
• None

Benefits

• Work from Home Opportunity after training (Equipment Provided)
• Paid Time Off
• Medical, Dental, and Vision
• 403b with Match
• Opportunity for Growth