[Hiring] Patient Access Representative I - Scheduling @Orthopaedic Solutions Management Staff

Role Description

The Patient Access Representative I - Scheduling must obtain all information related to the appointment to include patient demographics, related benefit information and method of referral in a call center environment. They must schedule patients based on need and physician protocol.

Qualifications

• Fluency in both English and Spanish (spoken and written) is required to effectively communicate with patients, caregivers, and staff in a diverse healthcare environment.
• Candidate must be a high school graduate.
• 1 or more years of experience in a healthcare environment.
• Registration, scheduling, healthcare benefits experience helpful.
• Excellent customer service and communication skills.
• Must be detail oriented.
• Able to multi-task and handle high call volumes.
• Must have working knowledge of Windows based computer environment and typing skills.

Requirements

• Register all new patients in the computer system by obtaining patient demographics and insurance information and source of referral.
• Confirm and update all information from prior visits if needed.
• Handle all scheduling requests according to physician and authorization protocols.
• Assure compliance with all company plans, policies, and procedures set forth by the Florida Orthopaedic Institute.
• All other duties as assigned.

Benefits

• Full-time opportunities available, with room for career growth and advancement.
• Excellent job security and stability, to promote an optimal work-life balance.
• Be part of this dynamic and growing high-level Patient Access team!