[Hiring] PAS Resource Specialist @Oregon Health & Science University

Role Description

The function of the PAS Resource Specialist - Scheduling position within Diagnostic Imaging Services is to provide essential customer service support and guidance to clinics and patients in the areas of financial screening, patient eligibility for services, managed care, and complex patient referrals. The PAS Resource Specialist completes multifaceted, radiology specific, scheduling tasks, with the purpose of assisting, scheduling, and coordinating patient diagnostic imaging appointments in EPIC and RIS. The employee in this position promotes OHSU’s mission statement by delivering high quality, cost effective, family-oriented service excellence. This position helps to create a collaborative environment by integrating education, research, and clinical leadership.

Qualifications

• One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and may require experience obtaining managed care authorizations.
• OR one and a half years of work experience in a high-volume direct public contact position and 6 months experience in a medical office setting.
• Thorough knowledge of PAS policies and procedures.
• Demonstrated advanced PAS user skills.
• Extensive knowledge of integrated care at OHSU.

Requirements

• Basic computer skills including word processing.
• Windows applications, on-line scheduling, and a preference for database skills.
• Excellent verbal and written communications skills.
• Strong customer service orientation.
• Demonstrated effectiveness in confrontational customer interactions.

Preferred Qualifications

• Associates degree.
• 2+ years in a medical office setting.
• Experience in a radiology office setting strongly preferred.
• Database skills.
• RIS, EPIC systems.
• Radiology specific medical terminology.

Benefits

• Must be able to work independently from home or in the office.
• Ability to concentrate in a busy, fast paced, noisy office.
• This is a full-time position, and eligible for benefits.

Company Description

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.

All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected].