[Hiring] Outbound Client Representative @AMTEC GLOBAL SOLUTIONS INC

Role Description

The Client Intelligence Associate (CIA) is responsible for a fully remote, high-volume outbound calling role, speaking with decision makers to verify company and staffing information across the U.S. This role suits someone confident on the phone, organized, and able to thrive in a fast-paced startup. Attendance and consistency are key, with performance measured daily and weekly. While not sales-focused, it is production-driven with clear expectations for output and accuracy.

• Make 200 to 300 outbound calls per day using an auto dialer from a provided list.
• Speak with companies to confirm hiring trends, staffing usage, and company facts.
• Engage in natural, friendly conversations about hiring needs and document in our database.
• Identify staffing departments and gather accurate contact information for decision makers.
• Gather additional insights such as roles filled by staffing, frequency of usage, and staffing vendors used.
• Conduct online research using Google, LinkedIn, company websites, and other sources to validate records.
• Research personal insights on staffing decision makers through social media platforms and document in our database.
• Enter and maintain accurate data in spreadsheets and the myScout platform.
• Flag lead issues or inconsistencies to the Manager for re-verification.
• Respond to client questions or corrections via chat, email, or phone within 24 hours.
• Answer inbound calls to the myScout main phone line as needed.

Qualifications

• Call center, customer service, telemarketing, recruiting, or other high volume outbound calling experience strongly preferred.
• Must be able to have natural, friendly conversations with people to build rapport and not sound scripted.
• Experience working with an auto dialer is a plus.
• Staffing industry knowledge is helpful but not required. Full training provided.
• Comfortable having back-to-back conversations throughout the day.
• Strong computer skills and attention to detail.
• Able to work quickly without sacrificing accuracy.
• Coachable, dependable, and able to thrive in a fast-moving environment.
• Proven strong attendance record in prior roles required.

Benefits

• Attendance Incentives and Non-taxable Allowances.
• 30 Leave Credits per Year.
• HMO Coverage for You and Your Dependents.
• Group Life Insurance.
• Regular Work Schedule with Weekends Off.
• Great Company Culture with fun in-office activities, engaging team events, and meaningful CSR initiatives.