[Hiring] Orthodontic Treatment Coordinator @Diamond Braces

Role Description

The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options. This is a fully remote position that requires:

• Strong communication skills
• Professionalism
• Organization
• Comfort discussing payment options

If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity.

Qualifications

• Professional appearance and presence
• Clear, confident communication
• Comfort discussing financial options
• Strong customer service or sales background
• Reliability and consistent attendance
• Ability to work evenings and some Saturdays

Requirements

• Educate patients on the long-term benefits of orthodontic care
• Clearly explain treatment plans in simple, confident language
• Present financial options and insurance information professionally
• Support patients in making informed decisions
• Maintain organized scheduling and smooth patient flow
• Collaborate closely with doctors and clinical staff
• Uphold a clean, professional, patient-centered environment

Benefits

• Competitive hourly pay (starting at $20/hour and up based on experience)
• Performance-based bonus opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Continuing education support
• Advancement into leadership roles
• High performers are recognized and promoted

Company Description

Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience. We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within.