[Hiring] Orders Processor @Concierge Home Care

Role Description

Concierge Home Care is hiring a Remote Orders Processor / Revenue Cycle Coordinator to support our growing home health operations across Florida. If you’re highly organized, thrive in a fast-paced environment, and enjoy working behind the scenes to keep patient care moving forward, this is a great opportunity to grow your career.

Your Impact in This Role: As a Revenue Cycle Coordinator, you play a critical role in ensuring timely physician order processing and compliance—helping clinicians deliver uninterrupted patient care.

Key Responsibilities

• Process and track physician orders in compliance with agency, state, and federal guidelines
• Monitor outgoing and incoming orders to ensure timely signatures
• Follow up with physicians and offices on outstanding or delinquent orders
• Support operational teams in meeting end-of-episode deadlines
• Maintain accurate records in the WellSky/Kinnser Orders Manager system
• Communicate effectively with Clinical Managers, Directors, and internal teams
• Participate in daily review meetings to track outstanding documentation
• Build and maintain strong relationships with physician offices
• Support compliance initiatives and perform additional administrative tasks as needed

Qualifications

• Some college required
• Must reside in Florida
• Home health experience preferred (not required)
• Strong computer proficiency and ability to learn systems quickly
• Excellent organizational and time management skills
• Ability to manage multiple priorities in a high-volume environment
• Strong communication and follow-up skills
• Ability to work independently with minimal supervision

Requirements

• Employment is contingent upon successful completion of an AHCA Level 2 background screening.

Benefits

• 3 weeks PTO (increases with tenure)
• Quarterly performance-based bonuses
• 401(k) options
• Health, dental, and vision insurance
• Employee Assistance Program (EAP)
• Pet insurance, legal assistance, and referral bonuses