[Hiring] Online Account Services Representative @AIL

Role Description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

• Meet with clients virtually over Zoom to discuss their needs
• Maintain accurate digital documentation and manage follow-up communication
• Provide attentive, client-first service
• Engage in ongoing training, mentorship, and professional growth
• Walk clients through enrollment clearly and professionally
• Guide individuals and families through personalized supplemental benefit options
• Build lasting client relationships

Qualifications

• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills
• Confident in virtual meetings and familiar with digital tools
• Reliable internet and a Windows laptop/PC with webcam
• Customer service background helpful but not required
• A heart for helping people and supporting a purpose-driven mission
• Authorized to work in the United States

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Inbound client interest — no cold outreach
• Monthly and quarterly bonuses
• 100% remote with flexible hours
• Growing income through renewals
• Full training and licensing support
• A real path into leadership
• Weekly, performance-based earnings
• 3% equity opportunity for eligible team members
• Supportive, people-first team culture

Company Description

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.