[Hiring] On Call Coordinator I - Spanish @The Amphibious Group

Role Description

The On‑Call Coordinator I is an entry‑level role designed to develop deep knowledge of the Amphibious Medics On‑Call Response Program. This position supports real‑time employee injury response by assisting with scheduled and on‑demand eVisit requests in collaboration with senior coordinators. eVisits are face‑to‑face, real‑time video medical visits used to support clients in the assessment, documentation, and coordination of care and claims following on‑the‑job injuries.

Work Schedule:

• Flexible start availability around your schedule.
• 1st Shift Coverage (Monday–Friday):
  • 1400–1800 EST
  • 1300–1700 CST
  • 1100–1500 PST
• Location: Remote (Part‑Time)

Essential Job Duties:

• Collect and maintain incident documentation for active callouts
• Manage multiple communication channels simultaneously
• Calmly guide callers through safety steps and next actions
• Conduct remote eVisit appointments via video and telephone
• Collaborate with senior coordinators to manage incident workflows
• Perform various administrative tasks as required

Qualifications

• 2-4 years of experience in 911 emergency medical response
• Proficient in Microsoft Office
• Spanish

Requirements

• NREMT or State EMT-B (or above)
• High School Diploma (or equivalent) required

Preferred Qualifications

• Some furthered education (i.e. college, vocational school, etc.)
• HSMT certification
• Phone experience, either in an office, dispatch, or recruiting environment
• 1 year experience in an administrative / office environment

Benefits

• Health insurance
• Dental
• Vision
• HSA
• FSA
• Paid time off
• Life insurance
• Long-term disability
• 401K
• Wellness benefits
• Commuter benefits
• Discount programs where applicable
• Most part-time employees may also qualify for partial benefits

Amphibious Medics is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug test and background investigation.