[Hiring] Notifier @ACRT Services

Role Description

The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc. This position will play a key role in providing an educational, personable, and professional interface with customers. This position requires:

• A high degree of organization
• Excellent interpersonal communication skills
• Exceptional time management
• A willingness to travel as needed

What You’ll Do

• Communicate with Customers:
  • Interact with stakeholders, utility customers, and line clearance vendors
  • Inform property owners of impending utility vegetation management through face-to-face interactions or leaving door hanger cards
  • Answer questions from customers and property owners regarding utility vegetation management to the best of your ability
  • May provide general information about utility vegetation management to customers, when applicable
  • Refer customer or property owner’s complaints to the appropriate personnel when an inquiry cannot be directly answered right away
  • Show courtesy and professionalism when interacting with customers and other employees
• Utility Vegetation Management Assistance:
  • Work in an independent environment and manage a geographical area for all vegetation related activities
  • Work in varied terrain and inclement weather conditions with flexibility in scheduling
  • Inspect electric utility hardware and report anything which may pose a hazard
  • May be called upon to be trained to assist in storm restoration efforts
  • Other duties as assigned

Qualifications

• Must haves:
  • High School Diploma or GED required; may substitute 5 years of experience in lieu of a High School Diploma or GED
  • No experience is necessary. Employees will be trained
  • Must be 21 years of age or older
  • Must have a valid driver’s license and a clean driving record
• Nice to haves:
  • Associates Degree in Forestry or Horticulture
  • One year of utility related experience

Requirements

• Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team
• Excellent communication skills, comfortable interacting with customers
• Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions
• Competent computer skills including knowledge of Microsoft 365
• Ability to work outdoors in all weather conditions in a safe manner

This role would not be a good fit if:

• You do not enjoy working independently
• You do not enjoy working outdoors
• May work nights and weekends as needed
• Are not comfortable driving a pickup truck or 4x4 off-road vehicle
• You do not have the ability to calmly communicate with customer conflicts

Drug/Alcohol Testing

• Drug/alcohol testing is required

Benefits

• Health and Safety:
  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options
  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
  • Flexible Spending Accounts or an option for a Health Savings Account with company match
  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members
• Retirement:
  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
  • Roth or Traditional 401(k) Retirement plan with company match
• Time Off:
  • Paid Vacation
  • Paid Holidays
  • Veterans Day paid time off for our veterans
• Perks:
  • Company vehicle and gas card
  • Meal and travel per diems (allowances)
  • Boot allowance
  • Employee Assistance Program
  • Certification reimbursement program