[Hiring] Norwegian Speaking Fitbit Products Support Specialist @Mercier Consultancy Group

Role Description

We are currently seeking a motivated professional for a Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for a fitness enthusiast who wants to combine their passion for the wellness industry with a high-impact support role in a vibrant European capital.

• Provide world-class customer support to Norwegian-speaking users regarding their Fitbit wearable devices.
• Troubleshoot technical connectivity, software synchronization, and hardware issues to help users stay active in the fitness and wellness industry.
• Guide users through the integration of the Fitbit app with health tracking and fitness goals.
• Maintain high levels of customer satisfaction by delivering accurate, empathetic, and efficient solutions.
• Identify and escalate complex technical trends to the relevant product departments to improve the overall user experience.
• Stay up-to-date with the latest developments in the fitness technology sector to provide expert-level guidance.
• Contribute to a positive, health-conscious office culture.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• A genuine passion for fitness, wellness, and consumer health technology.
• Strong problem-solving skills and a technical aptitude for smart devices.
• Excellent communication skills, both in Norwegian and English.
• Eagerness to relocate to Sofia for this premier opportunity.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• An opportunity to build your career in one of the leading fitness and wellness companies globally.
• Professional development and career progression within Mercier Consultancy Group.

Company Description

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.