[Hiring] Newport Aquarium Virtual Reality Attraction Operator @All Career

Role Description

This is a seasonal role for our summer season. Expect this role to end no later than September 7th. At the end of the season, strong employees may be offered a year-round role in this or another department.

• Always perform all job responsibilities with safety as top priority.
• Maintain composure in the event of an emergency, immediately report any unsafe behaviors or situations.
• Maintain a clean and professional appearance, including proper uniform and grooming.
• Perform basic daily cleaning tasks to ensure attraction and attraction areas are guest ready.
• Communicate with guests and other Hosts kindly and professionally.
• Interact with guests in a way that reflects our “Creating Memories Worth Repeating” mission.
• Complete all required documentation, including daily attraction safety inspections and necessary safety sign-offs.
• Perform daily attraction safety inspections before allowing guests to ride and after closing.
• Screen riders for rider requirements at attraction, and prevent any rider who does not meet the ride requirements from riding.
• Physically and/or visually check attraction restraints before starting any attraction.
• Operate attraction controls following the Standard Operating Procedures.
• Do not leave attraction unattended at any point after it is open for the day and before it is closed for the day.
• Immediately communicate any technical difficulties that persist to your direct Supervisor for assistance.
• Monitor the behavior of riders on attraction to ensure all are following attraction policies and procedures.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions in order to properly notify and inform guests.
• Responsible for maintaining Payment Card Industry (PCI) compliance.
• Keep up on all required safety trainings and sign-offs in order to remain compliant with the safety standards.
• Must be self-motivated and work independently, as well as disciplined and reliable.
• Perform and adhere to Herschend Family Entertainment Core Values and Newport Aquarium Guest Services Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest services operations.
• Perform other duties as assigned by the Guest Services Leadership Team.

Qualifications

• High school diploma or equivalent.
• Must have strong public speaking skills and the ability to read, write and speak the English language (knowledge of other languages is a plus).
• Must be able to think clearly, and react quickly to changes and/or emergency situations.
• Ability to work a flexible schedule which includes evenings, weekends and/or holidays.
• Knowledge of marine life is a plus.

Requirements

• Successful completion of pre-employment background check and 5-panel drug screening.
• Ability to move continuously for long periods of time, ascend and descend floors, bend, stoop, and reach.
• Physical strength, including the ability to lift up to 10 pounds.

Benefits

• Profit Sharing and 401K Plan with company match.
• 24 hours of SICK PTO annually.
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties.
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period.
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop.
• Discounted tickets and annual passes for friends and family.
• Training and development.
• You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile.
• You can expect to have fun and be treated with respect the minute you start…and through to the end.
• You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!
• And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
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