[Hiring] National Account Representative @Neighborly®
National Account Representative @Neighborly®
Customer Service
Salary usd 18 per hour
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted 1mth ago

[Hiring] National Account Representative @Neighborly®

1mth ago - Neighborly® is hiring a remote National Account Representative. 💸 Salary: usd 18 per hour 📍Location: USA

Role Description

As a National Accounts Representative on the Junk King team, a typical day for you will include:

  • Collaborate with Team Members: Work together to provide excellent customer care and identify growth opportunities.
  • Professionalism and Discipline: Maintain a high level of professionalism and discipline when interacting with both external and internal customers.
  • Project Delivery: Ensure timely and successful delivery of projects, consistently meeting due dates.
  • Inbound Communication: Answer inbound phone calls and monitor inbound emails from customers and franchisees.
  • Work Queue Management: Monitor the work queue, make outbound calls to customers to set appointments as needed, and enter, process, and schedule work orders throughout your shift.
  • Outbound Calling: Proactively make outbound calls to set customer appointments.
  • Team Assistance: Assist other teams within the Call Center as assigned.

Qualifications

  • 1+ years of working experience in customer service or a related field is preferred.
  • Basic knowledge of Microsoft Office Suite (TEAMS, One-drive, SharePoint) is required.
  • Collaborative Mindset
  • Effective Communication
  • Customer-Centric Focus
  • Task Prioritization
  • Critical Thinking
  • Coachable & Adaptable
  • Must be able to lift a minimum of 25 lbs.
  • Proficient in Spanish preferred (reading, writing, and speaking)
  • Sense of humor
  • High School Diploma or equivalent required.

Requirements

  • This is a fully remote position.
  • Must be able to work 5 days a week with availability to work weekend days.
  • Must provide your own personal computer and hardwire internet connection (no Macs).

Benefits

  • Medical, Dental, etc.
  • Competitive Pay: $18
  • Schedule: Works 5 days a week with availability to work on weekends.
Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
National Account Representative @Neighborly®
Customer Service
Salary usd 18 per hour
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted 1mth ago
Apply for this position
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Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
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🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
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