[Hiring] Multilingual Customer Support @Hartmann Recruitment

Role Description

You’re currently working somewhere in Europe, but you can imagine more sun, stepping out of your comfort zone, and ultimately a better lifestyle? We’re hiring Customer Service Representatives for multiple international projects across different sectors (e-commerce, tech, automotive, tourism, and more). Some roles are office-based in Athens, while selected positions also allow full remote work from the Greek mainland and the islands.

If you speak one of the following languages on a native or near native level, this could be for you:

• German
• Dutch
• Swedish
• Polish

Your Responsibilities:

• Handle customer inquiries via phone, email and chat
• Support customers with questions about products, services, orders or general account topics
• Update and maintain customer records
• Ensure a friendly, professional and solution oriented customer experience

Qualifications

• Fluency in one of the languages listed above (written & spoken)
• Good level of English
• Customer oriented mindset and problem solving skills
• Willingness to work in shifts (depending on project)
• Minimum age: 18
• Legal authorization to work within the European Union

Benefits

• Competitive base salary aligned with the local market between 1.200 – 1.700 EUR gross per month plus performance bonuses
• Flight to Greece fully covered
• Up to 4 weeks of free accommodation upon arrival (depending on language/project) - we will discuss every detail in our first conversation
• Support with finding long-term housing
• Full assistance with administrative processes
• Paid training and continuous coaching
• International, modern work environment
• Free Greek language courses
• Social activities, sports events and excursions

Hiring Process

• Apply online by sharing your updated CV in English and answering a few short, basic questions
• We will reach out to you by mail to schedule a first information call to walk you through all important details and conditions and answer your questions
• After the call, you will receive an invite to an online assessment
• Based on your assessment results, we will together identify the most suitable project and starting date
• Once matched, we will start the hiring process together