[Hiring] Multidisciplinary Clerk @Hawkesbury and District General Hospital

Role Description

The clerk is responsible for booking appointments using the central computerised system. He or she will keep records up to date and provide patients with the information they need to prepare for their examination.

• Monday to Friday shifts
• Possibility of working from home

As a multidisciplinary assistant, you’ll play an administrative and customer service role by ensuring efficient and organized administrative management. Your work will help support patient care by streamlining administrative processes and ensuring effective communication among the various members of the care team.

Specifically, we expect you to:

• Complete the necessary paperwork for the admission process.
• Answer phone calls or greet patients in person.
• Schedule appointments for various clinics and doctors.
• Prepare and distribute the consultants’ schedules and assign consultation rooms.
• Organize requests for tests at outpatient clinics or refer patients for outpatient consultations with specialists.
• Compile data, such as data required for routine reports.
• Ensure the confidentiality of information.

Qualifications

• High School diploma.
• Computer knowledge.
• Knowledge of medical terminology would be an asset.
• Work experience using telephone.
• Good interpersonal relationships.
• Capacity to manage stress.
• Capacity to communicate verbally and in writing in both official languages.
• Must have a good attendance record.
• Must have a positive attitude and comply with HGH’s values.
• Satisfactory review of the Human resources file.

Requirements

• An excellent ability to interact with patients, especially in emergency situations.
• The ability to manage stress.
• Strong interpersonal skills.

Benefits

• Competitive pay.
• Attractive bonuses in accordance with collective bargaining agreements.
• A comprehensive range of employee benefits.
• An employee and family assistance program.
• A defined-benefit pension plan, considered one of the largest and most respected in Canada (HOOPP).

Company Description

Please note that applications received after the closing date will not be considered.