[Hiring] Moving Operations Specialist @Sirva
Moving Operations Specialist @Sirva
Customer Service
Salary $40,000-$50,000
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 1mth ago

[Hiring] Moving Operations Specialist @Sirva

1mth ago - Sirva is hiring a remote Moving Operations Specialist. πŸ’Έ Salary: $40,000-$50,000 πŸ“Location: USA

Role Description

The primary objective of the Moving Operations Specialist is to serve as the Moving subject matter expert for Sirva Relocation. Responsibilities will include acting as the primary point of contact for the agent network and 3rd party services and ensuring systems compliance. The Moving Operations Specialist will provide allocation recommendations to further drive quality and customer satisfaction.

Essential Functions and Responsibilities

  • Customer Service (both internal and external)
  • Manage escalations
  • Perform system audits to ensure agent network compliance
  • Manage cost controls and approvals of exceptions and 3rd party costs
  • Acts as the main point of contact for SIRVA Relocation and the agent network before, during, and after each relocation
  • Work with other members of the team to ensure the best experience for our customers
  • Works with IT on system enhancements
  • Document all interaction with agents and Relo

Qualifications

  • Associate’s degree or business diploma required (or equivalent experience)
  • Exceptional customer service skills
  • Ability to multitask in a fast-paced environment
  • Attention to detail
  • Analytical and problem-solving skills
  • Outstanding communication skills
  • Domestic House Hold Goods background preferred
  • Self-motivated

Requirements

  • Salary range: $40,000-$50,000

Benefits

  • Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more
  • Benefits are based on employment status and may not be available for temporary or part-time employees
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Moving Operations Specialist @Sirva
Customer Service
Salary $40,000-$50,000
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 1mth ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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