[Hiring] Member Relations Associate @AIL

Role Description

AO Globe Life is hiring motivated, service-oriented professionals to join our growing remote team. This opportunity is ideal for individuals who want to build a long-term career in a structured, supportive environment while making a meaningful impact on the families we serve.

With comprehensive training, pre-qualified client consultations, and a fully remote setup, you’ll be positioned to focus on professional growth and delivering strong client experiences from day one.

What You’ll Gain

• 100% remote work environment from anywhere in the United States
• Flexible scheduling that supports work-life balance
• Pre-qualified client consultations provided — no cold outreach required
• Comprehensive training and licensing support
• Weekly direct deposit
• Monthly and quarterly performance bonuses
• Union representation through OPEIU Local 277
• Leadership development and advancement opportunities
• Recognition programs and performance-based incentives
• A stable organization with a 70+ year legacy of service

What You’ll Do

• Connect with individuals who have requested information about benefit programs
• Understand client needs and provide clear, personalized guidance
• Explain available coverage options in a professional, easy-to-understand manner
• Support clients through the enrollment process and provide follow-up communication
• Assist existing clients with updates, reviews, and general support
• Maintain accurate digital records and ensure compliance standards
• Participate in training sessions, mentorship programs, and team collaboration

Who Thrives in This Role

• Strong communicators who enjoy working with people
• Self-motivated professionals comfortable working independently
• Organized individuals who can manage schedules and tasks effectively
• Candidates confident using Zoom and digital platforms
• Individuals open to coaching, mentorship, and continuous development
• Customer service or client-facing experience is helpful but not required

Requirements

• Authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with webcam
• Must be physically located within the United States
• Eligible to obtain a Life Insurance License (licensing support provided)

Company Description

For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team.

Apply today to begin building a flexible, purpose-driven career with long-term growth potential.