[Hiring] Member Onboarding Representative @Lisa Russel

Role Description

Looking for a work-from-home career where you can build valuable professional skills, help people, and create opportunities for long-term growth—even if you have no previous insurance experience? AO is seeking motivated, dependable, and people-focused professionals to join our growing virtual team as Member Onboarding Representatives.

In this role, you'll connect with individuals and families through scheduled virtual appointments, help them understand available supplemental benefits, answer questions, assist with applications and enrollment, and provide professional support throughout the client relationship. This opportunity combines customer service, member engagement, benefits education, relationship building, and consultative insurance sales in a fully remote environment.

Qualifications

• No previous insurance experience is necessary.
• Friendly and comfortable communicating with people.
• A strong communicator and active listener.
• Customer-focused and service-oriented.
• Positive, professional, and dependable.
• Self-motivated and personally accountable.
• Organized with effective time-management skills.
• Comfortable learning new technology.
• Able to work independently from home.
• Comfortable collaborating within a virtual team.
• Coachable and receptive to feedback.
• Goal-oriented and motivated by achievement.
• Interested in developing professionally.
• Committed to ethical, client-focused service.

Requirements

• Be at least 18 years of age.
• Be physically located within the United States.
• Be legally authorized to work in the United States.
• Have access to a reliable computer or laptop.
• Maintain reliable high-speed internet.
• Have webcam and microphone capability.
• Maintain a quiet, professional workspace.
• Be comfortable using Zoom and web-based applications.
• Be comfortable communicating with clients virtually.
• Be willing to complete required training and professional development.
• Be willing and able to obtain the appropriate state Life & Health Insurance License.

Benefits

• Commission-based independent contractor opportunity.
• Weekly commission payments.
• Performance-based bonuses.
• Renewal and residual income opportunities.
• Leadership incentives as applicable.
• Recognition and achievement incentives.
• Additional performance-based rewards.
• Medical insurance reimbursement program.
• Company-supported life insurance.
• Accidental Death Benefit coverage.
• Professional and union support where applicable.
• Leadership development programs.
• Professional coaching and mentorship.
• Modern virtual systems and business technology.

Company Description

Ready to Start Your Remote Career? If you're looking for a beginner-friendly work-from-home career where you can help working families, receive comprehensive training, develop valuable professional skills, and create long-term earning and advancement opportunities through your performance, we'd like to hear from you.