[Hiring] Member Care Consultant @AO Globe Life

Role Description

AO Globe Life is hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

• Conduct virtual consultations with clients via Zoom
• Guide individuals and families through personalized supplemental benefit options
• Support clients throughout the enrollment process with clarity and professionalism
• Maintain accurate digital documentation and manage follow-up communication
• Deliver high-quality, client-focused service
• Participate in ongoing mentorship, professional development, and team training
• Build strong, long-term client relationships

Qualifications

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident in virtual meetings and familiar with digital tools
• Passionate about helping others and contributing to a mission-driven organization
• Customer service or consultative experience preferred, not required
• Authorized to work in the United States
• Reliable internet connection and Windows-based laptop or PC with webcam

Benefits

• 100% remote role with flexible scheduling
• Weekly performance-based pay
• Inbound client interest — no cold outreach
• Renewal-based income growth opportunities
• 3% equity opportunity for qualifying team members
• Monthly and quarterly performance bonuses
• Full training and licensing support
• Clear advancement pathways into leadership roles
• Supportive, people-first team culture

Company Description

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.