[Hiring] Mechanical Claims Adjuster @DriveTime

Role Description

Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty.

• Properly adjudicates claims within approval limit and in accordance with department & industry standards.
• Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions.
• Effectively navigates department resources in order ensure adherence to department process flows and policies.
• Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims.
• Other duties as assigned.

Qualifications

• Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices.
• Must have clear and professional verbal and written communication, as well as strong negotiation skills.
• Is proficient in typing and general computer skills.
• Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities.
• Must be solutions-oriented.

Requirements

• High-school diploma required; Bachelor’s Degree preferred.
• 3+ years of experience with current automotive mechanical and diagnostics.

Benefits

• Work From Home.
• Medical, dental, and vision coverage.
• 401(K), Company paid life insurance policy, short and long-term disability coverage.
• Growth Opportunities.
• Tuition Reimbursement.
• Wellness Program.
• Competitive pay.
• Consistent Work Schedule.
• Game Room.
• In-House Gym.
• Social Events.
• Paid Time Off.