[Hiring] Mechanical Breakdown Claims Adjuster @CNA National Warranty Corp

Role Description

Ready to step into a new opportunity that values your expertise? Say goodbye to grueling 12-hour days and 6-day work weeks. Improve your work/life balance with a 40-hour, Monday-Friday work week. Work 100% remotely from home while leveraging your automotive repair and/or service writing experience in an exciting new role.

If you have three or more years of experience as a service advisor, service manager, mechanic, and/or service technician - ideally at a franchised dealership - this could be the perfect opportunity to transition from those long service hours to a rewarding role with stability and flexibility. You can use your automotive repair and/or service writing experience in new and exciting ways – all while working remotely from the comfort of your home.

Apply if you have the needed mechanical experience, are customer service oriented, can proactively solicit and analyze information, can effectively negotiate, are comfortable making decisions and are able to document information quickly and accurately while typing at least 30 wpm - you must be comfortable working at a fast pace, receiving phone calls from service advisors and/or customers all while making decisions and entering information into the claims application.

Qualifications

• Three or more years of experience as a service advisor, service manager, mechanic, and/or service technician.
• Ideally experience at a franchised dealership.
• Mechanical experience.
• Customer service oriented.
• Ability to solicit and analyze information proactively.
• Effective negotiation skills.
• Comfortable making decisions.
• Able to document information quickly and accurately while typing at least 30 wpm.
• Comfortable working at a fast pace.

Requirements

• Experience in automotive repair and/or service writing.
• Ability to receive phone calls from service advisors and/or customers.
• Ability to enter information into the claims application while making decisions.

Benefits

• Competitive annual pay: Starting at $45,000 with eligibility for annual bonus.
• Comprehensive onboarding and training program: Promoting strong relationships and positioning new team members to be successful in their role.
• Medical, Dental, Vision: Ensuring health and wellness.
• Flexible Spending Accounts: Providing financial flexibility.
• 401(k) Plan, Paid Time Off: Fostering financial security and work-life balance.
• Tuition Reimbursement: Investing in continuous learning.
• Employee Assistance Program, Parental Leave, Life Insurance, Short- and Long-Term Disability Plans: Offering support and protection.
• Remote Work from Home: Embracing remote work as a strategic commitment to cater to our adjusters’ diverse needs and preferences.

Company Description

Established in 1982, CNA National set out to redefine the service contract industry with a commitment to being the best and doing the right thing. Over 40 years later, we remain true to that vision, evolving alongside the auto industry and delivering top-notch products with exceptional customer service.

At CNA National, our mission centers around prioritizing our customers, placing them at the heart of every endeavor. We are committed to earning their trust, delivering on promises, and showcasing the expertise of each team member. Our organizational culture thrives on challenge and engagement, providing abundant opportunities for employees to learn, grow, and feel a profound sense of significance within our dynamic workplace.