[Hiring] Luxury Wine Specialists @Inktel Careers

Role Description

Our team is opening positions for customer-service professionals seeking an opportunity to work with the largest luxury group in the world. We are looking for enthusiastic candidates eager to provide “first-class,” customer service that stands apart from the rest of the industry.

This team will work remotely for our luxury brand clients. Team members will provide “white-glove,” assistance via written correspondence (email) and telephone support directly to consumers as well as third-party distributors. As a representative of the brand, team members will become experts on client products and services in order to assist customers with orders, product inquiries, and troubleshooting issues/complaints.

We are hiring for our shift of 11 AM to 8 PM EST, Monday thru Friday (some weekends may be required during busy season). (Shift bids will be available at a later date according to performance.)

Qualifications

• Well-spoken, quick thinker.
• High communication skills (written and verbal).
• Energetic and enthusiastic.
• High personal standards of excellence.
• Eager to be successful, driven to win.
• High-end retail experience a plus.
• Experience with wine and spirits is a plus.

Requirements

• Pay Rate: $16/hr.
• Growth potential. We hired all throughout COVID and are still growing.
• We are obsessed with promoting from within--learn to lead others and take that next career step.
• Employee wellness, community service opportunities and team engagement programs.
• An environment of diversity and inclusion.
• Paid Training.

Benefits

• Salary: The compensation package for this position includes a base hourly pay plus sales & performance incentives.