[Hiring] Luxury Hotel Client Advisor @Sutherland
Luxury Hotel Client Advisor @Sutherland
Customer Service
Salary competitive sal..
Remote Location
Employment Type full-time
Posted 2d ago

[Hiring] Luxury Hotel Client Advisor @Sutherland

2d ago - Sutherland is hiring a remote Luxury Hotel Client Advisor. πŸ’Έ Salary: competitive salary + bonuses πŸ“Location: Worldwide

Role Description

You will work with a global hospitality leader with:

  • 100+ years of experience
  • 7,000+ hotels in 123 countries
  • 145+ million loyalty members

Your mission: help customers plan their perfect stay and deliver an outstanding travel experience.

Your Responsibilities:

  • Assist customers with hotel reservations worldwide
  • Provide information about rooms, services, and offers
  • Manage bookings, changes, and cancellations
  • Support loyalty program members
  • Handle customer requests via phone, chat, or email
  • Ensure excellent customer satisfaction

Qualifications

  • Italian (C1) & English (B2+)
  • Good communication and interpersonal skills
  • Basic computer literacy & multitasking ability
  • Customer-oriented mindset
  • Previous experience in Hospitality a plus

Benefits

  • Permanent contract & job security
  • Competitive salary + bonuses
  • Additional health & life insurance
  • Food vouchers
  • 21 days paid annual leave
  • 1.5 hours paid breaks per day
  • Paid training & career development
  • Opportunity to work from home (project-based)

Company Description

Sutherland is a global leader in Customer Experience Management (CXM) with over 37 years of success. In Bulgaria, we are a team of 2,000+ professionals delivering world-class service in 17 languages across multiple locations and from home.

Become part of a dynamic, international environment where you can develop your skills and build a long-term career.

Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Luxury Hotel Client Advisor @Sutherland
Customer Service
Salary competitive sal..
Remote Location
Employment Type full-time
Posted 2d ago
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worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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