[Hiring] Load Coverage Specialist/Dispatcher @Zelh

Role Description

Zelh is seeking an experienced Load Coverage Specialist/Dispatcher to join and help establish a high-performing dispatch team. This role requires strong expertise in load coverage, freight coordination, and dispatch operations.

• Manage end-to-end load coverage and dispatch operations
• Coordinate with carriers, drivers, and customers to ensure timely pickups and deliveries
• Track and monitor shipments, providing proactive updates to all stakeholders
• Handle conflict resolution and problem-solving during transit
• Communicate effectively with drivers, addressing issues and providing support
• Use loadboard and TMS systems for freight management and dispatch
• Build and maintain strong relationships with carriers and customers
• Lead by example and potentially mentor junior team members as the team grows

Qualifications

• 5+ years of experience in load coverage, dispatch, or freight brokerage operations
• Strong experience using loadboards, covering loads, and moving freight
• Excellent communication skills with clear English proficiency (phone-based role)
• Proven ability to handle high-pressure situations and resolve conflicts
• Detail-oriented with strong organizational and time management skills
• Customer service mindset with a focus on relationship building
• Self-motivated, detail-oriented, and strong work ethic
• Experience with standard TMS systems used for load coverage and dispatch
• Leadership qualities and the ability to set standards for a growing team

Requirements

• Working schedule - Mon-Fri 7 am-5 pm CST
• Work mode - remote

Benefits

• Competitive Salary in USD
• 10+ business days of paid time off
• Equipment provided
• A supportive team
• Remote eligibility