[Hiring] Live in Greece & Support Danish-speaking Mercedes Customers @Next Job Abroad

Role Description

As a Customer Expert, you will be the first point of contact for customers, supporting them across phone, email, and chat.

• Represent Mercedes-Benz in a professional and customer-focused way
• Provide information about products, services, and vehicle-related topics
• Handle customer questions and resolve issues efficiently
• Deliver a seamless and premium customer experience
• Turn challenging situations into positive brand experiences

Qualifications

• Speak Danish fluently
• Have very good English skills (written & spoken)
• Have at least 6 months of customer service experience (preferred)
• Have a strong passion for cars (a big advantage!)
• Communicate clearly and confidently
• Enjoy problem-solving and taking ownership
• Are comfortable with technology and learning new systems
• Bring a positive, service-minded attitude

Benefits

• Full relocation support to Greece
• Competitive monthly salary + 2 extra salaries per year
• Performance bonuses
• Private healthcare benefits
• Fully paid training
• Career growth opportunities in a large international organization
• Community events and social initiatives
• Free online Greek language courses
• A supportive and multicultural work environment