[Hiring] Live Chat Support @ReCreate Companies

Role Description

ReCreate Companies is seeking an Entry Level Live Chat Support professional to join our team in Phoenix. This full-time, remote position offers an excellent opportunity to grow your career in customer support within the construction industry. As a Live Chat Support representative, you will serve as a key point of contact for our customers, providing timely and professional assistance through our live chat platform.

In this remote role, you will:

• Handle inquiries and resolve concerns to ensure a positive experience for every customer.
• Work closely with internal teams to address customer needs and escalate issues when necessary.
• Maintain accurate records of all chat interactions.
• Thrive in a fast-paced environment and commit to delivering outstanding customer service.

We offer a competitive salary range of $54,672 - $62,573 yearly, along with a supportive remote work environment and opportunities for professional development. If you are looking to start your career in customer support with a growing construction company, we encourage you to apply.

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in customer service, chat support, or a related field.
• Excellent written communication skills with strong attention to detail.
• Ability to type quickly and accurately while engaging in multiple conversations.
• Strong problem-solving skills and a customer-focused mindset.
• Comfortable working independently in a remote environment.
• Reliable internet connection and a quiet workspace.
• Basic proficiency with computer systems and chat software.
• Ability to work flexible hours, including weekends if required.
• Strong time management and organizational skills.

Requirements

• Preferred: Experience in the construction industry or a similar field.
• Preferred: Familiarity with CRM tools and live chat platforms.