[Hiring] Junior Implementation Specialist @PEX
Junior Implementation Specialist @PEX
Customer Service
Salary $60,000 - $65,0..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2mths ago

[Hiring] Junior Implementation Specialist @PEX

2mths ago - PEX is hiring a remote Junior Implementation Specialist. πŸ’Έ Salary: $60,000 - $65,000 / year πŸ“Location: USA

Role Description

The Implementation Specialist is one of the founding team members in our new Implementation team and will play a key role in accelerating new customers to go live on the PEX platform. This is a junior, hands-on position focused on execution, learning, and building strong operational foundations.

  • Work directly with new customers to order cards, configure spend rules, fund accounts, and ensure they are able to start spending quickly and confidently.
  • Help shape the future of our onboarding experience by documenting workflows, identifying friction points, and improving how we support customers at scale.
  • Work closely with our Customer Success team to support strategic accounts that require additional implementation and technical coordination.
  • Help remove adoption barriers, align stakeholders, and ensure complex setups are executed smoothly to drive long term growth and deeper product usage.

Qualifications

  • 1-3 years of experience in customer support, onboarding, operations, or ability to demonstrate success in a related role.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Excellent written and verbal communication skills.
  • Strong operational discipline with high attention to detail and strong follow through.
  • Comfortable learning new tools and systems quickly.
  • Customer focused mindset with a desire to help clients succeed.
  • Ability to work effectively in a growing and evolving environment.
  • Experience in fintech, SaaS, or payments.
  • Familiarity with corporate card programs or expense management tools.
  • Experience using Salesforce or other CRM platforms.
  • Experience with monday.com.
  • Proficiency in Excel and Google Sheets.

Benefits

  • Your Health: Full-spectrum medical, dental, and vision coverage.
  • Wellness: Classpass & Onepass.
  • Your Time: Unlimited PTO so you never have to choose between work and life.
  • Your Space: 100% remote work flexibility.
  • Your Future: Competitive 401(k) matching program.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Junior Implementation Specialist @PEX
Customer Service
Salary $60,000 - $65,0..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2mths ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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